Practice Manager

DEFINITION/PRIMARY FUNCTIONS

Under the direction of the BFS Director of Operations the Practice Manager is responsible for the overall administrative and clinical functions necessary to support the operations of assigned practice(s) typically represented by a single practice but potentially with multiple locations. He/she will also provide administrative coverage at other BFS practice sites as needed. This position is responsible for understanding all aspects of assigned area(s) including but not limited to financial performance, physician compensation inclusive of incentive pay, pay for performance, coding/compliance, and credentialing. Participates in internal and external committees and is expected to manage physician relationships and issues collaboratively with physician leadership. He/she is responsible for the assessment, planning, implementation, and evaluation of all practice site activity. Develop and monitor budgets. Responsible for fiscal and revenue and cycle management, patient satisfaction, provider productivity, EMR implementation and management, and quality performance. The Practice Manager is responsible for the recruitment, training, supervision, performance management, corrective action, and scheduling of staff.

POSITION QUALIFICATIONS

(Minimum qualifications are required unless stated otherwise.)

Experience:

Three (3) years supervisory experience or demonstrated leadership role in a healthcare setting required; physician practice experience preferred.

Education and Training:

Bachelor's degree in Business or healthcare preferred.

License, Certification & Registration:

None.

Other Requirements:

Knowledge of professional services/billing/coding. Knowledge of clinical quality improvement indicators. Understanding and knowledge of Practice workflow, re-design, EMR, operations and intergration of hospital-based services. Ability to manage staff and processes related to general administrative and operational systems. Understanding of clinical functions relative to physician office practice. Strong interpersonal and communication skills. Knowledge of budget development and productivity information. Strong computer skills and knowledge of Windows-based and Microsoft Office environments and other applications. Demonstrated leadership and team building skills.

Location:

Berkshire Health Systems •

BFS Connected Care Center Schedule:

Full Time, Shift 1, 8:00am-4:30 pm