Practice Manager, Emergency Medicine

Practice Manager, Emergency Medicine Baystate Health•3.5 Springfield, MA Job Details Full-time $98,051•$133,349 a year 3 days ago Benefits 403(b) matching Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Adoption assistance Parental leave Employee assistance program Vision insurance Employee discount 403(b) Gym membership Life insurance Referral program Retirement plan Pet insurance Qualifications Collaborate with healthcare professionals Practice management Employee onboarding Performance dashboards Master's degree in business administration Stakeholder engagement Managerial strategic planning Strategic management Master of Health Administration Operations management Healthcare resource management Variance analysis Medical coding Master of Public Health Healthcare Administration Staff scheduling Bachelor's degree in business Mid-level 3 years Policy & process development Financial operations management Bachelor's degree Team management Performance Improvement (PI) Healthcare team management Master's degree in public health Bachelor's degree in healthcare administration Healthcare financial management Emergency medicine Budget management in healthcare Healthcare policy development Master's degree in healthcare administration Lean management Onboarding process management Business Master of Business Administration Implementing cost-saving initiatives Staffing management Stakeholder relationship building Operational budget management Analytics Stakeholder management Full Job Description Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a full-time Practice Manager to join our experienced Emergency Medicine & EMS team in Springfield, MA.

RESPONSIBILITIES

The Practice Manager of Emergency Medicine and EMS serves as a key operational leader and trusted partner to clinical and executive leadership. Reporting to the Program Director, you'll help drive the daily operations and long-term strategy for both the Emergency Medicine Division and our Prehospital & Disaster Medicine programs. You won't just manage processes—you'll design and improve them. From optimizing workforce strategy to strengthening EMS partnerships, your work will directly influence patient care, operational performance, and employee engagement across the system. Lead Operations & Strategy Partner with senior leaders, including the Vice Chair of Clinical Operations and Program Director, to execute strategic initiatives Oversee multidisciplinary operations across emergency medicine and prehospital environments Support service-line growth, innovation, and performance improvement Drive Workforce Excellence Manage complex provider scheduling, clinical hours tracking, and staffing models Develop network-wide staffing projections and FTE allocation strategies Oversee per diem and Flex Pool workforce deployment Enhance Onboarding & Credentialing Lead onboarding for new providers and staff Serve as the primary liaison to the Medical Staff Office to ensure efficient credentialing Strengthen Financial & Operational Performance Support budget development, variance analysis, and cost optimization Use dashboards and analytics to identify trends and opportunities Lead Lean-based process improvement initiatives Oversee Prehospital & EMS Operations Collaborate with EMS agencies and external partners Manage operational performance within prehospital and disaster medicine programs Strengthen stakeholder relationships across the care continuum Champion Collaboration & Governance Partner with HR, Finance, and administrative teams to ensure alignment Lead policy development and ensure compliance with system goals Support leadership with executive-level reporting and analysis

SCHEDULE

Full-time Monday through Friday

LOCATION

: 759 Chestnut St Springfield, MA

QUALIFICATIONS

Bachelor's degree in Healthcare Administration, Business, or a related field 3-5 years of progressive management experience in emergency medicine or clinical operations Master's degree (MHA, MBA, MPH), preferred Experience with practice management, billing/coding, workforce scheduling, or EMS operations

THE ADVANTAGES OF WORKING WITH BAYSTATE!

Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO•up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Wellbeing programs that include but are not limited to mental, physical, and financial health. We strive to be the place where we can help you build the career you deserve•apply today•YOU belong at Baystate!

Pay:

$98,051.00•$133,349.00 per year

Benefits:

403(b) Adoption assistance Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Pet insurance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person