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Interim Business Office Manager
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Saint Francis Rehabilitation and Nursing Center
Worcester, MA (In Person)
Full-Time
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Job Description
Interim Business Office Manager (Temporary Position) Saint Francis Adult Day Health - Worcester, MA This is a temporary/interim position and is not intended to become a permanent role. Saint Francis Adult Day Health is seeking an experienced and results-oriented Interim Business Office Manager (BOM) to provide leadership and support during a temporary assignment at our Worcester, MA location. This is an excellent opportunity for a skilled healthcare business office professional looking for a short-term leadership role where they can make an immediate impact. Position Summary The Interim Business Office Manager is responsible for overseeing all business office functions, ensuring accurate billing, collections, census reporting, cash management, and financial operations while maintaining compliance with organizational policies and regulatory requirements. Key Responsibilities Manage all aspects of the facility's business office operations. Ensure accurate recording and processing of daily cash receipts and deposits. Oversee accurate daily census reporting and documentation. Communicate effectively with participants, family members, and responsible parties regarding account status and payment matters. Generate timely and accurate billing for all payer sources. Complete month-end closing processes in accordance with established policies and timelines. Maintain collection performance that meets or exceeds organizational standards. Ensure compliance with applicable regulations and internal controls. Qualifications Prior Business Office Manager experience required. Minimum of one (1) year of supervisory experience. Previous healthcare or long-term care billing and collections experience required. Knowledge of regulatory standards and reimbursement processes. Strong organizational, communication, and customer service skills. Proficiency with computer systems and business office software. PointClickCare (PCC) experience preferred. Ability to communicate professionally and effectively with executives, managers, participants, families, and external partners.