Medical Wellness Center Office Manager

Job Title:

Medical Wellness Center Office Manager Location:

Brighton, MI Employment Type:

Full-Time (1099 Contract Position) About Us We are a rapidly growing medical wellness center dedicated to helping patients achieve optimal health through personalized care, medical weight loss, hormone optimization, regenerative medicine, aesthetics, and wellness services. We are seeking a highly organized, energetic, and patient-focused Office Manager to lead our daily operations and deliver an exceptional patient experience. Position Summary The Office Manager is responsible for overseeing the daily administrative and operational functions of the clinic. This role combines leadership, patient service, staff management, scheduling, inventory oversight, and business development support to ensure an efficient and welcoming environment. Responsibilities Manage day-to-day clinic operations Lead, train, and coach front office staff Deliver exceptional patient service from check-in through follow-up Manage provider schedules and appointment flow Oversee patient communications via phone, email, and text Verify insurance (if applicable) and process payments Maintain accurate patient records and HIPAA compliance Monitor inventory and order medical and office supplies Coordinate vendor relationships Track clinic KPIs including patient volume, revenue, retention, and conversion rates Assist with marketing initiatives, events, and community outreach Resolve patient concerns professionally and promptly Ensure clinic cleanliness, organization, and regulatory compliance Support providers to maximize efficiency and patient satisfaction Qualifications 3+ years of medical office management experience preferred Experience in medical spa, wellness clinic, concierge medicine, or primary care strongly preferred Strong leadership and team-building skills Excellent communication and customer service abilities Experience with EMR/EHR systems Knowledge of medical terminology Strong organizational and multitasking skills Proficiency with Microsoft Office and Google Workspace Sales or patient consultation experience is a plus Preferred Experience Medical weight loss programs GLP-1 therapies Hormone Replacement Therapy (HRT) Aesthetic services Membership-based healthcare Inventory management Revenue cycle oversight Compensation & Benefits Competitive Hourly Pay (1099 Contract Position) Performance-based bonus opportunities Employee discounts on wellness services Professional development opportunities What We're Looking For We're seeking a proactive leader who thrives in a fast-paced environment, enjoys building relationships with patients, and is passionate about health and wellness. The ideal candidate is organized, accountable, and motivated to help grow a high-performing clinic while delivering an outstanding patient experience. Apply today by submitting your resume and a brief cover letter explaining why you'd be a great fit for our team. We also encourage bringing a resume to the clinic in person during office hours. (M 10-2, T 9-5, W 9-5, Th 10-6, F 9-4) 10291 E. Grand River Suite E Brighton, MI 48116

Pay:

$25.00 - $30.00 per hour

Benefits:

Employee discount Application Question(s): Are you familiar with what 1099 contract position is?

Experience:

Management:

3 years (Preferred)

Location:

Brighton, MI 48116 (Required) Ability to

Commute:

Brighton, MI 48116 (Required)

Work Location:

In person