Veterinary Office Operations Manager

About the Role Are you detail-oriented, tech-savvy, and great with people? Join our team as an Office Operations Manager ! In this critical role, you will drive process efficiency, foster a positive team culture, and deliver exceptional client service to support our value-driven growth.

Key Responsibilities Software & Systems:

Master our practice management software to optimize services, fees, ordering, and financial tracking.

Team Scheduling:

Manage monthly employee schedules using Excel or new scheduling software you may recommend.

Culture Leadership:

Lead by example to build a positive environment focused on trust, open communication, and fun.

Inventory & Purchasing:

Monitor clinic inventory and collaborate with vendors for order efficiently and waste reduction.

Tech & Equipment:

Partner with IT and equipment vendors to coordinate necessary maintenance and purchases.

Regulatory Compliance:

Audit and manage documentation to ensure we meet all licensing, safety, and agency standards.

Team Support:

Cover Customer Service Representative (CSR) or Tech Assistant shifts occasionally to stay connected and get some puppy time!

What We Offer Salary:

$60,000 - $70,000 / year (plus benefits)

Health:

Health Partners Gold (Open Network)

Dental & Vision:

Delta Dental Insurance and Vision Assistance Retirement:

401k like IRA with company match

Savings:

Health Savings Account (HSA)

Time Off:

Paid Vacation & Holidays Growth:

Paid time and fees for

Continuing Education Perks:

Generous discounts on pet services and products and a fun supportive staff

Experience & Education Experience:

2+ years of Veterinary office operations or administrative experience.

Industry Knowledge:

Prior experience working in a veterinary clinic (highly preferred) , medical office, or animal care facility.

Education:

Licensed Tech or CVT with Veterinary Office Operations experience (Preferred). Business degree from accredited college is a plus.

Technology Skills Software:

Proficiency with Veterinary Practice Management Software and MS Excel or Google Sheets for data tracking and scheduling.

IT Comfort:

Ability to troubleshoot basic computer issues and comfortably coordinate with external IT vendors. Core Competencies Financial /

Efficiency Mindset:

Understanding of key financial metrics and an ability to identify and fix inefficient processes. Familiar with Regulatory standards (such as

OSHA, DEA

), and documentation required to ensure compliance.

Inventory Management:

Experience with inventory control/management and vendor negotiations.

People Skills:

Proven ability to manage staff scheduling, resolve conflicts, and build a positive team culture.

Job Type:

Full-time Pay:

$60,000.00 - $70,000.00 per year

Work Location:

In person