Job Description
General Dentist Office - Operations Coordinator Position Overview We are a 3 DDS, 13 operatory dental practice seeking a highly organized and accountable Operations Coordinator to lead day-to-day operations and support a productive, positive team environment. This role is responsible for ensuring the schedule runs efficiently, financial systems are followed, and the front office team performs at a high level. The ideal candidate is a proactive problem-solver who takes ownership of outcomes—not just tasks.
Key Responsibilities:
Practice Operations & Schedule Management Oversee daily operations to ensure an efficient, productive workflow Manage and optimize doctor and hygiene schedules, including coordinating provider coverage as needed Ensure front office systems and scheduling protocols are followed consistently Financial & Administrative Oversight Support accurate billing, insurance processing, and collections workflows Monitor key financial metrics including production, collections, and accounts receivable Coordinate payroll reporting, PTO tracking, and submission of required financial data Assist with regulatory and tax-related administrative requirements Team Leadership & Human Resources Lead hiring, onboarding, and training of front office and clinical team members Conduct performance reviews, facilitate regular team meetings, and support team development Maintain employee records, job descriptions, and office policies Address team concerns and support a professional, accountable work environment Patient Experience & Communication Ensure a high level of patient satisfaction and handle escalated patient concerns when needed Support treatment plan presentation and financial discussions Monitor and respond to patient feedback, including online reviews Systems, Compliance & Vendor Coordination Maintain compliance with OSHA, labor laws, and regulatory requirements Coordinate with vendors, IT providers, and service partners Oversee office systems including phone, software, and operational tools Support clinical team needs including supplies, equipment coordination, and licensing requirements Continuous Improvement & Accountability Identify inefficiencies and implement solutions to improve workflow and performance Collaborate with the practice owner and consultants to achieve practice goals Ensure team members are meeting expectations and maintaining accountability in their roles Manage and optimize doctor and hygiene schedules, including coordinating provider coverage as needed Ensure front office systems and scheduling protocols are followed consistently Qualifications Minimum 2+ years of dental office management or strong front office leadership experience Proven ability to manage a multi-provider schedule and maintain productivity Strong understanding of insurance, billing, and collections processes Comfortable discussing treatment costs and collecting payments Demonstrated leadership skills with the ability to coach and hold team members accountable Highly organized with strong attention to detail and follow-through Ability to multitask and stay solution-focused in a fast-paced environment Proficiency with dental software systems (experience with Dentrix is a plus) Compensation & Benefits Base salary starting at $70,000 . Salary is negotiable. Paid time off and holiday pay, health insurance reimbursement, life insurance. Supportive, team-oriented work environment Opportunity to grow with a well-structured and forward-thinking practice Work Schedule This is a full-time, in-office leadership position. Typical schedule is approximately 36-40 hours per week , with flexibility based on practice needs. Why Join Us? Clear expectations and structured systems—no ambiguity in your role Leadership team that values accountability, efficiency, and respect Opportunity to make a meaningful impact on both patient experience and practice growth A culture focused on professionalism, teamwork, and continuous improvement Important Note This role is best suited for someone who thrives in a structured, fast-paced environment and takes ownership of their responsibilities. We are seeking a team member who is dependable, solutions-oriented, and committed to maintaining a high standard of performance. How to Apply:
Please send your resume and cover letter to baumanventuresdds@gmail.com Job Type:
Full-time Pay:
From $70,000.00 per year Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Application Question(s): Do you have experience in a leadership position managing a team of people? Experience:
Dental office: 1 year (Required) Work Location:
In person
