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Dental Office Manager
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Deerfield Family Dentistry
Deerfield, NH (In Person)
$67,600 Salary, Full-Time
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Job Description
DESCRIPTION- Dental management experience required. Must be self motivated, work independently and be able to work well with others. This highly motivated and positive individual will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, specialty referral process and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, payroll projections, staff payroll and bonus, accounts receivable reports and invoice processing are a part of the operational responsibilities. The office manager works with our business manager to manage day to day functions.
KEY TASKS
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs
- Recruits, hires and develops office teams capable of providing best in class patient care
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline
- Maintains all patient data
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations
- Responds to doctor, business manager, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary
REQUIREMENTS
- 3-5 years experience in dental practice management with a history of supporting a growth environment
- Capable of addressing and mitigating needs and concerns of customers and staff