Job Description
Office Manager - Medical Office Syracuse, NY area | Starting at $65,000/year A busy, patient-focused medical office is seeking an experienced Office Manager to oversee daily operations. This is a key leadership role responsible for keeping the office organized, supporting providers and staff, ensuring accurate financial and administrative processes, and creating a positive patient experience. The ideal candidate is highly organized, detail-oriented, professional, and comfortable balancing people, processes, financial accuracy, and patient service in a fast-paced healthcare environment.
Responsibilities include:
Oversee daily front office operations and ensure efficient patient flow Support providers and front office staff across two office locations Manage scheduling, patient follow-up, no-shows, cancellations, and appointment optimization Oversee invoicing, accounts receivable, payments, insurance documentation, and claims-related processes Maintain accurate patient records, files, scanned documents, and electronic data Balance cash drawers and support daily, weekly, and monthly financial reconciliation Compile reports related to office performance, patient activity, revenue, and business operations Monitor office supplies, inventory, mail, correspondence, and general office organization Ensure patient needs are handled in a timely, professional, and compassionate manner Identify opportunities to improve workflow, patient retention, referrals, and overall office growth Serve as a liaison with physician offices and community partners to support referral relationships Maintain a clean, organized, professional, and welcoming office environment Uphold office policies, procedures, confidentiality standards, and expectations for accountability Qualifications:
Prior office management experience, preferably in a medical, healthcare, or patient-focused setting Strong Microsoft Office skills Comfort with data analysis, financial reporting, basic math, and administrative reporting Excellent communication, leadership, and follow-up skills Strong attention to detail and ability to stay organized while managing multiple priorities Ability to handle patient information with professionalism and confidentiality Experience with scheduling systems, patient records, billing, insurance documentation, or practice management systems preferred Ability to support staff, hold processes accountable, and contribute to a positive team culture Submit a resume to jobs@hiresapphire.com for immediate consideration. Sapphire Recruitment is an EOE #adm123 Work Location:
In person
