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Job Description
Why Join Unison Health? Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.
Compensation & Benefits:
Paid Time Off (PTO) Starting at 16 Days/Year Medical with federal minimum deductibles Dental and Vision coverage Retirement planning and employer contribution Apply to Here More!
Position Summary:
The Client Care Technician will provide direct and indirect care to clients, including children, adolescents, adults, and the elderly. The role involves both clerical and clinical functions, requiring interaction with clients and support for office operations.
Key Responsibilities & Role Highlights:
Provide administrative support by answering phones, greeting clients, scheduling appointments, routing messages, processing prior authorizations, and maintaining accurate client information. Support front-office operations by directing visitors, managing lobby flow, handling mail distribution, maintaining cleanliness standards, and ensuring compliance with infection control protocols. Assist with clinical care by taking vital signs, rooming clients, administering injections and TB screenings under supervision, preparing medication samples, and coordinating referrals. Maintain accurate documentation of client interactions, care activities, equipment checks, payments, and program-related appointments while ensuring client confidentiality. Collaborate with physicians, APRNs, and other staff to coordinate client care, manage medication inventory, support office operations, and ensure continuity of services. Demonstrate leadership and professionalism by maintaining staff schedules, supporting team communication, participating in training and supervision, and maintaining required certifications and compliance standards.
Education/Experience/Other Requirements:
Preferred experience: Patient Care Technician, Unit Clerk, Emergency Medical Technician, Medical Assistant, Licensed Practical Nurse, Office Manager, State Tested Nursing Assistant, Nursing Intern/Extern. Strong interpersonal skills, ability to handle sensitive information confidentially, and willingness to work in a dynamic environment. No prior experience required; training will be provided. Must be able to work a flexible schedule to meet agency needs. Unison Health is an Equal Opportunity Employer (EOE). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
