Assistant Practice Manager

Overview Join Our Exceptional Dental Team! Are you someone who loves being part of a team, staying organized, and making a real impact on people's day-to-day experience? If so, you'll feel right at home here!

About Us:

At Paventy & Brown Orthodontics, we're all about people. Yes, we create beautiful smiles but it's just as important how our patients feel while they're with us. We've built a practice that's supportive, team-focused, and genuinely cares about both our patients and each other. We are a thriving dental practice committed to providing top-notch dental care to our community. We pride ourselves on delivering comprehensive dental services with a personal touch, a strong focus on consistency, communication, and creating a great experience at every visit. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.

What We Offer:

Competitive compensation package. Supportive work environment with modern facilities and advanced technology. Opportunities for mentorship and career growth. A diverse patient population and rewarding clinical experiences.

Join Our Team:

This isn't just a job to us, it's a role where you help keep everything moving. You'll be a key part of the team experience, helping support daily operations, problem-solve in real time, and make sure both patients and team members feel taken care of. If you're looking for a place where you can grow, be part of a strong team, and make a difference in people's lives, we'd love to connect. Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients! Responsibilities You will be responsible for the following: Greet and engage patients with respect and a smile. Ensure patients are well informed and comfortable - before, during, and after their appointment - about their treatment and oral health. Assist in managing practice operations to meet or exceed key performance metrics, including budget and production targets, and ensure financial records are accurate. Provide exceptional customer service, addressing non-clinical patient concerns, and assisting in conflict resolution. Collaborate with Practice Manager to conduct team performance evaluations and assist in team development. Coordinate patient scheduling, manage appointments, and anticipate scheduling conflicts. Foster positive relationships with doctors, Practice Manager, and team members, facilitating conflict resolution. Safeguard bank deposits and petty cash funds, following established protocols. Optimize patient flow and manage budgeted payroll hours. Train team members on company processes and policies, and support implementation of new procedures. Assist in organizing team meetings and communication efforts, fostering staff development. Contribute to local marketing efforts. Maintain a clean, sterile, and patient-centric working environment. Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook). Qualifications You will be required to possess the following: Two (2) or more years of dental practical experience High degree of professionalism and professional image Positive attitude, change advocate Independent decision-making skills, sound judgment Exceptional written and verbal communication skills. Strong interpersonal skills and the desire for professional growth. Be organized and possess a superior knowledge of dentistry and dental terminology.

Qualifications:

You will be required to possess the following: Two (2) or more years of dental practical experience High degree of professionalism and professional image Positive attitude, change advocate Independent decision-making skills, sound judgment Exceptional written and verbal communication skills. Strong interpersonal skills and the desire for professional growth. Be organized and possess a superior knowledge of dentistry and dental terminology.