Dental Office Manager/Treatment Coordinator

Patient Care Coordinator Uniontown, PA Position Overview We are seeking a friendly, organized, and detail-oriented Patient Care Coordinator to join our growing dental team. This role is responsible for creating an exceptional patient experience while helping maintain an efficient and productive schedule. The ideal candidate is professional, positive, team-oriented, and passionate about patient care and communication. Responsibilities Greet and check patients in and out with professionalism and warmth Answer incoming phone calls and assist patients with scheduling needs Schedule and confirm appointments efficiently to support office production goals Verify insurance benefits and communicate estimated patient portions Present treatment plans and assist patients with financial arrangements Maintain accurate patient records and documentation Follow up with unscheduled treatment and overdue recare patients Manage patient communications including calls, texts, and emails Coordinate with clinical team members to ensure smooth patient flow Assist with maintaining a productive and organized schedule Handle patient concerns professionally and help create positive resolutions Collect payments and review account balances with patients Support office goals, systems, and team accountability Qualifications Previous dental or medical front office experience preferred Excellent communication and customer service skills Strong organizational and multitasking abilities Comfortable discussing finances and insurance benefits Knowledge of dental software preferred (Open Dental, Dentrix, Eaglesoft, Denticon, etc.) Ability to work in a fast-paced environment while maintaining attention to detail Positive attitude and strong team mentality Professional appearance and demeanor Benefits Competitive pay based on experience Paid holidays and PTO Supportive and positive team environment Opportunity for growth and development Continuing education opportunities Schedule Full-time Monday - Thursday No evenings or weekends Ideal Candidate The ideal Patient Care Coordinator is someone who genuinely enjoys helping people, thrives in a team environment, and understands the importance of communication, organization, and creating a positive patient experience from start to finish.

Benefits:

Employee discount Paid time off

Work Location:

In person