Box Office Manager

Box Office Manager Spruce Peak Arts is a nonprofit presenting organization located in Stowe, Vermont. We are dedicated to using the inspiration and creativity of the performing arts to fulfill our ambitious mission to be a year-round window into the arts for the Northern Vermont region, and to inspire, educate, and entertain our communities. With a growing roster of performances, we present a diverse range of performing arts, education, and community events in our beautiful 420 seat venue. We seek a Box Office Manager who is mission-driven, enthusiastic and resourceful. The successful candidate must be highly proficient with IT and customer service with Box Office and/or office management experience.

Box Office Manager responsibilities:

•Become proficient in ticketing software, supporting the Box Office Associate with troubleshooting and customer requests. Build and manage performances in the ticketing software. Provide customer service support Schedule auxiliary services such as cleaning, shuttles, parking Schedule and manage artist hospitality and accommodations Coordinate and oversee all aspects of the usher program, including recruitment, scheduling, communication, training, patron support during performances to ensure exceptional guest experiences and adequate staffing for all events.

Qualifications:

Office Management experience preferably within box office or customer facing environment Excellent IT and customer service skills Detail-oriented, and an efficient multi-tasker, with demonstrated project management skills Strong organizational skills. Excellent oral and written communication skill Ability to collaborate and maintain a positive demeanor in a fast-paced work environment A bachelor's degree or equivalent. Three to five years of experience in theater or office administration

Physical Requirements:

The Box Office Manager position requires a majority of time at a desk and computer. Operations tasks at the venue will require basic movement capabilities including walking and movement on flat surfaces, steps and sloping ramps, lifting of light packages and boxes, bending, and standing for periods of time. Spruce Peak Arts is a fully accessible facility. Must be willing to work evenings and weekends based on event schedule. Compensation, Benefits, Application process: This is a Full-time, 40-hour/week, salaried position, with evening and weekend hours dependent on event and performance schedules. Spruce Peak Arts offers a competitive salary and benefits package. Starting salary is $42,000 plus benefits including: 75% individual health insurance premium Dental coverage also available Unlimited PTO subject to approval Interested candidates are asked to submit a resume and cover letter to Linda Hunter lhunter@sprucepeakarts.org

EQUAL EMPLOYMENT OPPORTUNITY

We strongly support equal employment opportunities for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 122 Hourglass Drive, Stowe, VT 05672, 802.760.4634. www.sprucepeakarts.org

Job Type:

Full-time Pay:

From $42,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Application Question(s): Are you available to work evenings/weekends on show days?

Work Location:

Hybrid remote in Stowe, VT 05672