District Veterinary Director

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We are looking to hire a District Veterinary Director

REPORTS TO

Associate Vice President of Veterinary Operations PAY :

$105k - $120k /annually

CORE RESPONSIBILITES

Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. Conducts a minimum monthly practice visits or more often as needed to determine overall success. Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District. Partner with Practice/ Hospital Leadership and/or District Veterinary Directors Manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs. Partner with Recruiting and Practice/ Hospital Leadership on doctor hiring, retention, support, and compensation. Analyzes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators and utilizes findings to inform business plans and identify growth opportunities across Practice/ Hospital Leadership team. Motivates and Coaches Practice/ Hospital leadership and celebrates achievements with teams Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices. Ensures completion of district quarterly inventory. Properly reinforces all Destination Pet's training, safety, service programs. Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc. Conducts a weekly call with the district leadership to discuss performance and strategic initiatives. Implement a one-on-one cadence for individual growth plans and management development opportunities. Partners with practice management team to identify and execute additional revenue driving initiatives. In partnership with the Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment. In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. Resolve all customer and staff complaints not resolved at a center level. Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner. Assume operational oversight, maintaining impeccable facility standards, cleanliness, and operational efficiency. Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. Embrace and execute any additional responsibilities as needed by the organization's evolving needs.

REQUIREMENTS

Expertise & Experience:

Must be a pet fanatic - pets are part of our family! Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support. Exceptional leadership and organizational acumen. Proficiency in articulate verbal and written communication skills. A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail Previous experience in a vet care setting Basic understanding of Veterinary Center practices. Proficiency in computer applications including Microsoft Office Suite and database applications. Proficiency in task prioritization and delegation as dictated by specific circumstances. Outstanding interpersonal and customer service skills. Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public. 1+ year of management experience in a multi-unit environment and/or strong demonstration of previous management experience Bachelor's Degree preferred Required travel 50%-75%, including overnight

Physical:

Must frequently lift 40 pounds. Must be able to handle frequent sitting, standing and walking Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Why is working here different? (PERKS) Health, vision, dental, long & short-term disability, and Life insurance A Startup mentality company with stable funding. Set paths to leadership opportunities A healthy work-life balance with flexible & set schedule opportunities. 401k match Pet Care discounts Generous PTO Opportunity to grow your career with a network of like-minded professionals Employer sponsored pet insurance Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack? Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.