Office Manager

Office Manager Westlake Dermatology P A Alamo Heights, TX Job Details Full-time 1 day ago Qualifications Collaborate with healthcare professionals Employee onboarding Occupational safety regulation compliance Patient flow optimization Workflow management (operations management method) Staff scheduling Regulatory compliance Mid-level Improving operational efficiency Patient service Administrative experience Key Performance Indicators Clinical staff training Supervising experience Team management Healthcare team management Office management Employee engagement Onboarding process management Leadership Healthcare compliance Communication skills Overseeing training Customer complaint resolution Full Job Description Westlake Dermatology is seeking a motivated, organized, and team-focused leader to serve as Office Manager for our San Antonio Alamos Height office . The schedule will be Monday-Friday and office hours are 8 am - 5 pm. This role is responsible for overseeing daily clinic operations, supporting providers and staff, and ensuring an exceptional patient experience. The ideal candidate is a strong communicator who leads by example, fosters accountability, and maintains our high standards of service and clinical excellence. Position Summary The Office Manager oversees the administrative and operational functions of the clinic, ensuring efficiency, compliance, and team performance. This role partners closely with providers and leadership to drive patient satisfaction, staff engagement, and financial performance. Key Responsibilities Oversee day-to-day clinic operations and workflow efficiency Supervise, coach, and develop clinical and administrative team members Manage staff scheduling, timekeeping, and performance accountability Support onboarding and training of new hires Maintain high standards for patient experience and service excellence Monitor clinic KPIs, productivity, and operational metrics Ensure compliance with company policies, safety standards, and regulatory requirements Partner with providers to support clinic flow and operational needs Address and resolve patient or staff concerns professionally and promptly Qualifications Current employee in good standing Demonstrated leadership skills and ability to manage a team Strong organizational and problem-solving abilities Excellent communication and interpersonal skills Understanding of clinic operations, scheduling, and patient flow Ability to multitask in a fast-paced environment Prior supervisory or lead experience preferred What We're Looking For A positive, solutions-oriented mindset High level of professionalism and accountability Commitment to supporting team culture and collaboration Strong attention to detail and follow-through Passion for delivering exceptional patient care