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Front Office Coordinator
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Pearl Family Dental
Fredericksburg, VA (In Person)
$43,680 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and organized Front Office Coordinator to be the welcoming face of our organization. In this vital role, you will manage front desk operations, coordinate administrative tasks, and ensure a seamless experience for visitors, clients, and staff alike. Your energetic approach and exceptional organizational skills will help foster a professional and friendly environment. What you'll do Oversee day-to-day front desk operations — scheduling, check-in/check-out, and phone coverage Manage the daily and weekly provider schedule to balance patient flow and chair time Verify dental insurance benefits, handle pre-authorizations, and walk patients through coverage and costs Process patient payments, post insurance payments, and manage balances and payment plans Keep patient records accurate and HIPAA-compliant Run recall and follow-up systems to keep the schedule full What you'll bring 1+ years of front office experience in a dental practice (required) Working knowledge of dental insurance, benefits verification Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar) Strong organizational skills A calm, friendly, solutions-first approach with patients Bilingual in Spanish — a plus