Office Manager for Counseling Center

Job Overview We are seeking an organized, warm, and self-motivated office manager to oversee and lead many of the operations of the Community Counseling Center (CCC). CCC a mental health clinic located in the heart of Harrisonburg with a long, rich history of providing low-barrier counseling for members of our community. This position is vital for CCC, providing administrative support to staff and being the face of CCC to the public. The office manager must be personable, conscientious, proactive, and foster a welcoming environment for both clients and staff. They work closely with the Executive Director to keep the Center running smoothly. Duties Supervise daily office operations, including scheduling, patient intake, and administrative workflows to ensure smooth clinic functioning Compile and keep track of payment and billing information for clients. Manage medical records and documentation in accordance with HIPAA regulations and maintain accurate electronic health record (EHR) systems Coordinate the referral and intake flow for new clients including answering phone calls, communicating clinician availability, managing waitlist, and scheduling consultations, intakes, and regular sessions. Checking in and taking payments from clients. Keeping the Center stocked with necessary supplies both in the office and elsewhere. Helping with social media and newsletters. Skills Preferred experience working in public-facing positions in an office setting Familiarity with Microsoft Office and Google Workspace Comfort with cloud-based electronic health record systems Ability to work with members of the public who may be in emotionally vulnerable states while visiting the Cetner Ability to find areas of support and be proactive without being closely managed. Excellent organizational skills combined with the ability to multitask efficiently and prioritize tasks Join us to make a meaningful difference by ensuring the Community Counseling Center operates smoothly and efficiently! Your leadership will foster a supportive environment where patients receive exceptional care while staff thrive professionally. We value energetic professionals committed to excellence in healthcare administration.

Pay:

$17.00 - $20.00 per hour

Benefits:

Paid time off

Work Location:

In person