Optical/Office Manager

Optical/Office Manager Eyecon Optometry - 5.0 Lynnwood, WA Job Details Full-time $20 - $25 an hour 2 hours ago Qualifications Reputation management Optical experience Maintaining an organized workspace Operations management Handling insurance claims Customer returns handling Sales Inventory management Sales training Mid-level Store opening/closing procedures Medical records Office management Clean workspace maintenance Negotiated pricing Managing patient records Retail management Customer complaint resolution Full Job Description We are seeking an outgoing, dependable, and friendly individual to enhance our small optical team.

Job Details:

Oversee daily operations of the optical store, including opening and closing procedures, ensuring a high level of customer service, and maintaining an organized and clean environment. Manage inventory, including ordering eyewear and contact lenses, conducting regular stock checks, and liaising with suppliers to negotiate prices and manage returns. Supervise and train optical staff on product knowledge, sales techniques, and customer service standards to ensure a knowledgeable and professional team. Perform eye measurements and adjustments, ensuring glasses and contact lenses fit correctly and meet the customer's needs and prescriptions. Handle customer complaints and issues, providing solutions that ensure customer satisfaction and maintain the store's reputation. Operating equipment, conducting pre-test diagnostic tests, and maintaining patient records. Assisting with insurance claims. Performing patient testing such as visual acuity, color vision, and depth perception. Preparing work orders for the optical laboratory. Experience in optical desired.