Box Office Manager

Job Overview PTFF is seeking a Box Office Manager for the 27th annual Festival. This seasonal role oversees pass and ticket sales, manages our Eventive ticketing platform, and serves as a key point of contact for both volunteers and patrons. You'll support guests through the full ticketing process and provide technical troubleshooting as needed. We're looking for someone organized, tech-comfortable, and excited to be part of a vibrant film community. To apply, please send a resume and cover letter to info@ptfilm.org Responsibilities Oversee box office hours and effective pass and ticket sale operations leading up to and during the Festival Manage ticketing and pass systems on the Eventive platform, including setting up ticketing options, assigning tickets to passes, and troubleshooting technical issues Serve as the main point of contact for box office-related questions from festival volunteers, providing guidance and troubleshooting assistance as needed Assist patrons in purchasing passes, assigning tickets to their passes, and navigating the process of picking up and utilizing passes Coordinate day-of sales for passes and tickets, working closely with volunteers and Hospitality Leads to ensure smooth transactions and customer satisfaction Monitor ticket sales and inventory levels, providing regular updates to Festival organizers and adjusting sales strategies as needed Provide technical support and assistance to patrons using the Eventive platform, including troubleshooting issues and guiding users through the ticketing process Support the Community Relations Director with development, facilitation, and oversight of volunteer training What We're Looking For Proficiency in technology Strong organizational skills Excellent communication Customer service mindset

Flexibility Adaptability Pay:

$25.50 per hour

Work Location:

In person