Veterinary Practice Manager

Veterinary Practice Manager Milwaukee Vet Clinic - 2.0 Milwaukee, WI Job Details Full-time $55,000 - $70,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Collaborate with healthcare professionals Practice management Conducting community outreach projects Teamwork Patient flow optimization Customer relationship building Workflow management (operations management method) Identifying new business opportunities Staff scheduling Clinic experience Mid-level Client relationship development Improving operational efficiency 3 years Team development Hiring Key Performance Indicators EMR/EHR Conflict management Patient care Healthcare team management Equipment maintenance Maintenance management Hospital compliance Training Equipment inventory management Hospital regulatory compliance Escalation handling Veterinary team management Leadership Communication skills Staffing management Marketing Staff development Veterinary technician experience Performance evaluation Full Job Description About Us Milwaukee Vet Clinic is a fast-paced, team-focused veterinary practice dedicated to high-quality patient care and exceptional client service. We are looking for an experienced Veterinary Practice Manager to lead our team, strengthen operations, and help drive continued growth. Position Overview The Veterinary Practice Manager is a key leader responsible for overseeing the daily operations, staff management, and client relationships of the hospital. This role partners closely with the veterinary team to ensure a smooth, efficient workflow while maintaining high standards of patient care and client satisfaction. Key Responsibilities Operations & Business Management Oversee day-to-day clinic operations, including scheduling, workflow, and inventory Ensure efficient processes that support high-quality patient care Monitor key performance metrics and implement improvements Leadership & Human Resources Hire, train, and develop support staff Conduct performance evaluations and provide coaching Foster a positive, accountable, and team-oriented culture Client Experience Ensure exceptional customer service at all touchpoints Handle escalated client concerns with professionalism and empathy Maintain a welcoming and client-focused environment Compliance & Standards Ensure compliance with all regulatory, safety, and licensing requirements Maintain accurate records and clinic protocols Facilities & Growth Oversee maintenance of equipment and facility Support marketing and community outreach initiatives Identify opportunities for service expansion and improvement

Qualifications Required:

3+ years of veterinary practice management experience (or equivalent leadership in a veterinary setting) Strong leadership, communication, and conflict-resolution skills Proven experience managing staff and clinic operations

Preferred:

Background as a veterinary technician Experience with practice management software and EMRs (Cornerstone is our PMS) What We're Looking For A confident leader who can balance team support with accountability Highly organized and able to manage multiple priorities Strong problem-solver with critical thinking skills Compassionate and client-focused mindset Someone who thrives in a fast-paced veterinary environment Why Join Us? Supportive and collaborative, open-minded team culture Opportunity to make a real impact on clinic growth and success Competitive salary (based on experience) Benefits package including [PTO, health, CE, 401K with match]

Pay:

$55,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person