Job Description
Description:
Veterinary Boarding Facility Manager Prairie Hills Animal Hospital, Cheyanne, WY At Prairie Hills Animal Hospital, we believe veterinary medicine is about more than medicine. It is about hospitality, compassion, communication, and creating experiences that make both pets and people feel cared for. We are seeking a Veterinary Boarding Facility Manager who understands that boarding is not simply pet sitting. It is building trust with families who are placing beloved companions in our care. This role is ideal for a highly organized leader who thrives in a fast-paced environment, loves both animals and people, and takes pride in creating systems, coaching teams, and ensuring exceptional service. The manager is also a vital driver of growth so comfort with social media photography and posts is helpful. If you are the kind of person who notices the details, values teamwork, communicates with kindness, and believes in clean, organized, compassionate care matters — we would love to meet you.•Compensation & Benefits We believe great leaders deserve to be supported and valued. Prairie Hills offers:
Starting pay beginning at $35,000•40,000/year based on experience Paid time off Paid healthcare benefits 401(k) retirement plan Employee pet care discounts Continuing growth opportunities within a supportive leadership culture We are committed to creating a workplace where team members feel appreciated, encouraged, and empowered to build a meaningful career — not just hold a job.•What You'll Do As Boarding Facility Manager, you will oversee the daily operations of our boarding department while supporting a culture of hospitality, accountability, and teamwork. Responsibilities include:
Leading and supporting the boarding team day-to-day Delegating staff assignments and daily duties Managing boarding schedules and staffing flow Assisting with pet care duties including walks, feeding, medications, cleaning, and client communication Ensuring boarding protocols, SOPs, and forms remain current and effective Monitoring inventory and operational efficiency Reviewing invoices and boarding metrics Creating systems, signage, and communication tools that improve workflow Supporting client communication through calls, emails, texts, and updates Maintaining accurate client and patient information Participating in leadership meetings and team development This is a hands-on leadership role. We are looking for someone willing to jump in, help the team, solve problems, and lead by example.•What Matters Most to Us We can teach systems. We can train processes. We are looking for someone who matches our values. We are searching for a leader who is: Compassionate and calm under pressure Organized and detail-oriented A positive communicator and team builder Comfortable balancing leadership with hands-on work Passionate about excellent client service Dedicated to creating a safe, clean, low-stress environment for pets Invested in helping a team grow and succeed Veterinary, boarding, kennel, or animal care leadership experience is strongly preferred.•Why Prairie Hills? At Prairie Hills, culture matters. We are building a practice environment where: Team members feel respected and supported Hospitality is part of every interaction Communication and kindness are non-negotiable Pets are cared for like family Leaders are empowered to make a difference Our hospital is growing, and we are committed to building something special — a place where team members can grow professionally while doing meaningful work alongside people who genuinely care.•Life in Cheyenne, Wyoming Cheyenne offers wide-open skies, outdoor adventure, strong community values, and an exceptional quality of life. From hiking, camping, and fishing to rodeos, local restaurants, breweries, and family-friendly living, Cheyenne combines western charm with room to breathe. If you are looking for a career where your leadership matters and your work has purpose, this could be the opportunity you've been waiting for.•To Apply Send your resume and a brief introduction telling us why this role speaks to you. We would love to learn what hospitality, teamwork, and compassionate pet care mean to you. Requirements:
Qualifications:
Strong communication and interpersonal skills Positive attitude and friendly disposition Organizational skills Possess some creativity and innovation skills Experience in the proper care and handling of dogs and cats Previous experience in a boarding or kennel setting preferred
