Medical Records Clerk

PAY TRANSPARENCY STATEMENT

In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting.

POSITION SUMMARY

Responds to internal and external requests for medical records adhering to all medical records policies and guidelines. Processes medical records following patient visits.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Scan all appropriate forms to the electronic medical records. 2. Answers and responds to medical record inquiries, prioritizing problems, screening calls, taking messages and relaying information. Within the scope of authority, provides information to callers. 3. Responds to requests for medical records, adhering to legal requirements and patient confidentiality. 4. Implements medical records policies and procedures. 5. Checks voicemail for patient release of information. Complete training on how to use the copy, fax, and scanning machine. 6. Assigns electronic labs accurately by identifying patient name/ date of birth. 7. Electronic faxing. 8. Incoming/Outgoing Mail Process A. Separate incoming mail by department (hand deliver to the POD's) B. Collect all outgoing mail by department (forward to mail room to be stamped) 9. Other related duties as assigned.

WORKING CONDITIONS

Works in a busy community health center in an urban neighborhood. Occasional long hours may be required.

PHYSICAL REQUIREMENTS

Physical demands require lifting small pieces of equipment and/or boxes not over 20 lbs. Mostly standing, sitting, and interoffice walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversations with or without audio devices.

MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS

High School diploma or equivalent required. Ability to relate to patients and other staff in a professional manner. Good organizational skills and the ability to prioritize workload. Good telephone manner and the ability to alphabetize accurately. Familiarity with the computer. Bilingual capability desired.