Records Specialist

Description We are looking for a detail-oriented Records Specialist to support a busy records management team. This contract position has the potential to become permanent and is ideal for someone who works well in a high-volume setting, takes initiative, and can manage document-related tasks with accuracy and urgency. The person in this role will help coordinate medical and billing record requests, maintain organized files, and communicate effectively with both internal teams and external partners. Success in this position requires sound judgment, professionalism, and a strong commitment to confidential record handling.

Responsibilities:

• Obtain medical records, billing documentation, and other requested files from providers and related sources in a timely manner.
• Review and reconcile account details with medical offices to help ensure information is complete, accurate, and up to date.
• Safeguard sensitive documents by following established confidentiality standards and proper record-handling practices.
• Build productive working relationships with medical providers, attorneys, and other external contacts through consistent daily communication.
• Partner with operations and account-facing teams to resolve issues, share updates, and support client service goals.
• Investigate and address record discrepancies, including issues involving the company portal, to help keep requests moving forward.
• Organize incoming requests, process document intake activities, and manage outbound communications such as faxed orders.
• Perform additional administrative and records-related support duties as needed to meet team priorities. Requirements
• High school diploma or equivalent required.
• Previous experience handling medical records or working in a healthcare records environment is preferred.
• Familiarity with EMR or other electronic records systems is helpful.
• Strong attention to detail with the ability to maintain accuracy while working at a fast pace.
• Excellent organizational skills and the ability to manage multiple priorities under tight deadlines.
• Proficiency with Microsoft Office and Windows-based systems, including solid working knowledge of Microsoft Excel.
• Good written and verbal communication skills, along with a strong customer service approach.
• Knowledge of medical terminology and the ability to type at least 45 words per minute preferred.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .