Medical Records Clerk Norfolk

Medical Records Clerk Norfolk Norfolk, VA Job Details Full-time $21.28 an hour 1 day ago Qualifications Collaborate with healthcare professionals Record keeping Customer communication Medical documentation Maintaining patient confidentiality Medical office experience Handling customer inquiries Data analysis skills HIPAA Data reporting Collaborating with government agencies Information Systems Administrative experience High school diploma or GED Medical administrative support EMR/EHR Digitization Quality control Data entry Organizational skills Typing Clerical experience Productivity software Health Information Management 1 year Document management Managing patient records Associate's degree Medical terminology Communication skills Entry level File organization Time management Full Job Description Medical Records Clerk - MSC ________________________________________ About VersAbility Resources VersAbility Resources is a mission-driven organization dedicated to supporting individuals with disabilities in achieving productive and fulfilling lives. We partner with government agencies, businesses, and communities to deliver high-quality services while creating meaningful employment opportunities. ________________________________________ Position Summary The Medical Records Clerk supports the Military Sealift Command (MSC) contract by performing a variety of administrative and clerical tasks to ensure the efficient operation of the medical office. This role is responsible for verifying, compiling, and managing medical documentation, maintaining data accuracy, and coordinating with healthcare personnel to ensure records are complete, timely, and compliant. This position requires strong attention to detail, organizational skills, and the ability to work in a fast-paced environment while maintaining strict confidentiality. ________________________________________ Key Responsibilities Compile, verify, and file medical records for Civilian Mariners (CIVMARs) Serve as a primary point of contact, providing excellent customer service to government stakeholders Communicate and collaborate with MSC medical personnel and internal teams Assist CIVMARs and applicants with medical requirements and clearance processes Prepare and maintain medical record folders and documentation Scan, copy, and digitize medical records and onboarding materials Maintain databases, reports, filing systems, and SOP documentation Process correspondence, including official communications via mail Identify and route incomplete or inaccurate records to appropriate personnel Maintain confidentiality in accordance with HIPAA (Health Insurance Portability and Accountability Act) Monitor workload and contribute to quality control reporting Order and maintain office supplies to support operations Communicate regularly with leadership regarding operations and issues Perform additional administrative duties as assigned ________________________________________

Minimum Qualifications Education:

High School Diploma or GED required Associate degree in Health Information Systems or related field preferred

Experience:

Prior data entry experience required Minimum of one (1) year of clerical/administrative experience in a medical office setting required

Certifications:

Ability to complete HIPAA training Ability to obtain a Secret Security Clearance ________________________________________ Knowledge, Skills, and Abilities Knowledge of medical administrative processes and terminology Strong attention to detail and accuracy Excellent organizational and time management skills Ability to handle confidential information with discretion Strong communication and customer service skills Proficiency in Microsoft Office and data systems Ability to work independently and collaboratively Ability to manage multiple priorities in a fastpaced environment Ability to analyze, compile, and report data accurately ________________________________________ Work Environment & Physical Demands This position operates in a professional healthcare or administrative office environment in support of a government contract. The role requires frequent interaction with healthcare providers, administrative staff, and stakeholders, as well as the use of computers, EMR systems, phones, and office equipment. Physical requirements include prolonged sitting, frequent typing and data entry, occasional standing and walking, and the ability to lift up to 10-20 pounds. The role also requires visual focus, attention to detail, and extended screen time. ________________________________________ AbilityOne Statement VersAbility Resources participates in the AbilityOne Program, a federal initiative that creates employment opportunities for individuals with significant disabilities. In accordance with AbilityOne requirements, a minimum of 75% of direct labor hours on this contract are performed by individuals with qualified disabilities. ________________________________________ Equal Opportunity Employer VersAbility Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic. About Versability Resources Inc "VersAbility Resources — Serving People with Disabilities of All Ages — is a national nonprofit organization based in Hampton, Virginia, committed to empowering people with disabilities to live, work, and thrive as active members of our communities. Serving over 1,500 individuals and their families annually, VersAbility offers a comprehensive range of programs and services, including early childhood, residential, day support, workforce training, and diverse employment opportunities. VersAbility is committed to a drug-free workplace in line with the Drug-Free Workplace Act of 1988, ensuring a safe, productive environment. It also promotes equal opportunity for all, offering reasonable accommodations for individuals with disabilities to perform job duties. For assistance with applications, people can contact 757-896-6461.