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Intake & Resupply Supervisor (Medical Supplies)

Job

SOUTH BAY HOME HEALTH CARE LLC

Torrance, CA (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/22/2026

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Job Description

Intake & Resupply Supervisor (Medical Supplies)
SOUTH BAY HOME HEALTH CARE LLC
Torrance, CA Job Details Full-time $65,000 - $80,000 a year 1 day ago Qualifications DME Customer service Supervising experience Team management Attention to detail Order fulfillment Full Job Description Company Overview South Bay Home Health Care has been a trusted provider of durable medical equipment and supplies since 1983. With over 40 years of experience, our mission is to empower lives by delivering quality medical products with a caring touch, supported by extensive inventory and expert service. Job Summary We are seeking an energetic and detail-oriented Intake & Resupply Supervisor to lead our New Order Intake & Resupply teams. In this vital role you will oversee order processing and customer support for new and recurring orders of urological, incontinence, ostomy, and wound care supplies. Ideal candidate is a player/coach, able to design and implement new processes, passionate about continuous improvement, and experienced leading teams. Your leadership will help maintain our high standards of quality and customer satisfaction while streamlining the ordering process. Responsibilities Supervise intake and resupply teams for medical supplies, ensuring accurate processing and documentation Manage 5-10 direct reports Coach Customer Service Representatives on order processing, documentation requirements, customer service, and productivity Set team performance KPIs and ensure team achieves them Identify trends to support improvements, change, and decision making Identify and implement process improvements Process new orders when needed Qualifications Supervisory experience Experience in Home Medical Equipment or Medical Supplies Excellent communication and people skills Experience with call center telephone systems is preferred
Pay:
$65,000.00 - $80,000.00 per year
Experience:
DME/HME:
1 year (Required)
Supervising:
1 year (Required)
Work Location:
In person