Professional Support Manager

Assists with duties relating to the operation of multiple physician clinics and corresponding staff.

Schedule:

Monday - Friday, Days. Responsibilities Assist with monitoring of departmental policies and procedures to ensure health system standards are met and implemented. Promote job satisfaction, enrichment and achievement for purposes of employee longevity for the medical providers and clinic staff. Facilitate effective communication and interdepartmental relationships. Assist with physician clinic start ups, moves and closures. Assist with audit of monthly clinic business operations to measure accuracy of the billing process, accounts receivable, medical coding systems, and regulatory guidelines. Assist with monitoring documentation in the EMR and billing documentation by reporting timeliness, unsigned and/or incomplete medical records. Assisting with communication and daily interaction with Office Coordinators regarding a variety of operational questions, processes, policies, and problematic issues. Provide training for all staffed positions in physician clinics. Requirements Post high school education in medical records/physicians billing/documentation or related field or equivalent experience. Freeman Perks and Programs For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! Health, vision, dental insurance Retirement with employer match Wellness program with discounts to Health Insurance or Cash Bonus with Participation Milestone payments with longevity of employment Paid time off (PTO) or Flex Time Off (FTO) Extended Sick pay Learning Center designated only for Freeman Family members Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. #LI-DNI As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of our employees. Freeman in Joplin, Missouri, is a 460-bed, three-hospital system providing comprehensive healthcare services to an area that includes more than 450,000 from Missouri, Arkansas, Oklahoma, and Kansas. Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center - the area's largest provider of behavioral health services - as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services.