Client Records Technician

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION

SUMMARY

OF POSITION

Responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise HIM department including phones, faxes and emails. Daily tasks include but are not limited to; Record Auditing; regularly reviews patient/client records and related documentation; HIM phone bank coverage; daily verification of "Batches" received from clinical sites; monitoring outstanding hospital discharge information; communicating with Centerstone clinics to ensure that continuity of care documentation is available in the client's Electronic Health Record (EHR); supplying back-fill for HIM department needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

The role of the Client Records Technician is responsible for prompt, compliant, consistent, efficient delivery and retrieval of release of medical records. Responds to any and all verbal and written requests for information and documents in required turnaround times. Manages multiple department email distribution groups: CFL

• Central Intakes, CFL Central Records Support, CFL
• HIM Auditing, CFL
• Central Med Records.

Effectively communicates with all internal and external customers. Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records. Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records. Scans, indexes and quality reviews documents not entered into EMR. Follows established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. Maintain Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI).

KNOWLEDGE, SKILLS & ABILITIES

Effectively communicate via written, verbal, in person and virtual methods Good organizational skills and detail oriented Advanced experience with computers, i.e. data entry, Microsoft programs. Proficient in medical terminology Comfortable collaborating with all customers Ability to perform under pressure Ability to manage multiple assignment

QUALIFICATIONS

Education Level High School diploma or equivalent is required. Years of Experience Two years' experience in medical records management or related area preferred. Certification/Licensure

N/A PHYSICAL REQUIREMENTS

Standing

• 20% Sitting
• 80% Squatting
• Occasional Kneeling
• Occasional Bending
• Occasional Driving
• Occasional Lifting
• Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$13.60

• $19.

05 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children's services and employee assistance programs. Centerstone's Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone's Foundation secures philanthropic resources to support the work and mission of delivering care that changes people's lives.