Health Information Technician

Works to retrieve paper records from the floor and the ambulatory clinics to scan to the EMR. Monitors the process to ensure accuracy, legibility, and integrity of the scanned record. Oversees all aspects of release of health information. Ensures requests are responded to timely and according to HIPAA, State, and Federal regulations. Assists with other HIM department functions, such as auditing and correcting patient information in the EMR Master Patient Index.

ESSENTIAL FUNCTIONS OF POSITION

Assist with release of information requests for both the inpatient and the outpatient area. Receives all requests, ensures the requests are valid, logs requests into the Meditech tracking system, secures records from offsite as needed, creates the requested copies, ensures they are completed timely, sends required invoices and tracks payment. Scans paper reports into the EHR. Ensures all loose paperwork and patient reports are scanned into the patient's electronic health record within five days of receipt. Works to ensure specific, designated reports are scanned concurrently. At discharge collects all remaining paperwork from the floors and scans them into the patient's health record. Ensures the quality and accuracy of all scanned items. Checks to ensure that documents are scanned to the correct patient's record and the correct document category, including checks for legibility of the scanned documents. Retrieves and organizes information needed for audits and reviews and the ability to perform audit reviews and process insurance denials. Receives, screens, and handles incoming departmental calls. Ensures mail is picked up, processed, and responded to in a timely manner. May be required to assist with Master Patient Index projects, which includes periodic review and clean-up of duplicate medical records.

POSITION REQUIREMENTS

Educational Requirements High School Diploma/Equivalent preferred or course work in Health Information Management 1-2 years of working in a Health Information Management Department or similar work environment. Knowledge of the Electronic Health Records Systems. Microsoft Office skills including Excel, Outlook and Word Knowledgeable of release of information databases AA degree or college education preferred. At least one to two years of experience in a healthcare setting such as a Medical Records Department or Physician's Office Knowledge of general medical records/health information management functions and processes. Computer applications skills required including familiarity with Microsoft Office programs and electronic health records. Strong organizational skills; detail oriented; ability to multitask and prioritize work. Good communication skills, both verbal and written. Has excellent customer service skills with the ability and professionalism to represent the department and

MWPH. REPORTING RELATIONSHIPS

Reports to Director of Health Information Management

INTERPERSONAL RELATIONSHIPS

Is a team player; works well with department and interdepartmental employees to ensure all tasks are completed timely and accurately. Interacts with physicians and clinical staff on a daily basis as well as patients and their families as needed for Health Information needs.

TOOLS/EQUIPMENT USED

Computer, scanner, photocopier, fax machine, and on-line web-based applications.

PHYSICAL ENVIRONMENT/WORKING CONDITIONS

General office setting with frequent contact with patient floors/departments. Occasional stress related to multiple demands, deadlines, or due to difficult situations dealing with legal offices, staff or patient families. Able to lift and carry 10-20 pounds unassisted. Minimal risk of exposure to body fluids, infectious waste or blood-borne diseases. Understands and respects the necessity of patient privacy and confidentiality in this environment. This job description identifies the general nature and level of work to be performed. It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent. 1-2 years of working in a Health Information Management Department or similar work environment. Knowledge of the Electronic Health Records Systems. Microsoft Office skills including Excel, Outlook and Word Knowledgeable of release of information databases AA degree or college education preferred. Experience working with an electronic health record system. The ability to perform audit reviews and process insurance denials. Perform scanning and indexing of patient health information, assist with processing requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner. Ensure that patient privacy is safeguarded and protected and work is performed in accordance with HIPAA guidelines. Assist with training staff on release of information and other department functionalities as needed. Validating requests for protected health information in accordance Federal, State regulations. Perform other duties as assigned by immediate supervisor.