Front Desk Medical Receptionist

Front Desk Medical Receptionist Alpenglow Pain & Wellness - 4.5 Anchorage, AK Job Details Full-time $22 - $26 an hour 15 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Uniform allowance Vision insurance 401(k) matching Employee discount Qualifications Athenahealth Vital signs Customer service Medical office experience Filing Patient service Microsoft Office Medical administrative support Organizational skills Typing Medical terminology Medical receptionist Time management Full Job Description Are you an experienced Front Desk Medical Receptionist with Clinical Background looking for the next challenge? Alpenglow Pain & Wellness is looking for a Full-Time Front Desk Receptionist Monday through Friday to join our energized and friendly environment with a team of individuals who exhibit an internal hustle, strong work ethic, and a drive to provide excellent patient care. Our office Alpenglow Pain & Wellness was awarded top pain management doctor in Anchorage for 2021, 2022, 2023, 2024, 2025 and 2026. We consistently receives 5-star reviews from patients on all review platforms. Our providers include interventional pain physician and anesthesiologist, Dr. Nichelle Renk, with Dr. Gavin Nixon, Physician Assistant Cynthia Dunleavy, PA-C, Nurse Practitioner April Hinsberger, Massage Therapists Jenn Seifert-Byrne, LMT, and Abby Kuster, LMT. The Front Desk Receptionist tasks will include but not be limited to: answering phones, scheduling appointments, collection of patient dues, billing support, referral management, inventory and more. The Clinical Support duties will include but not limited to: obtaining vitals, obtaining/scribing patient histories, review of symptoms, physical exam, assessment, and plan for the provider as well as managing the patient phone calls, voicemails, and portal messages throughout the day as well as assist with procedures, prepare a sterile tray, operate a fluoroscopy, place intravenous lines, and perform phlebotomy and intramuscular injections. Other duties would include sterilization, supply inventory, processing specimens, and preparing clinical documents/prior authorizations. So the right candidate would be someone with the experience or willingness to learn these duties. To be successful as a Front Desk Receptionist/ Clinical Support, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Responsibilities Hands-on Patient Care Chart Documentation Assisting the physician in procedures Answering phone calls, voicemails, and portal messages Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook) Process payments for services and products Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Excellent typing skills High quality documentation skills Proficiency in Microsoft Office Suite Experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Positive customer service attitude High school degree EMT or Medical Assistant experience preferred Experience with Athena EMR preferred Billing experience preferred Benefits Hourly Wage $22-$27/ hour, depending on experience Medical, Dental & Vision Employer Contribution Paid Time off Holiday Pay 401k with

Match Employee Discounts Quarterly Bonus Winter and Summer Retreat Job Type:

Full-time Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person