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Experienced Dental Receptionist/VA Billing Specialist
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Soldotna Dental Clinic
Soldotna, AK (In Person)
$44,720 Salary, Full-Time
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Job Description
Job Summary We are seeking an experienced Front Desk Receptionist/VA Billing Specialist to join our team at a busy dental clinic. This person will be the first point of contact for our VA patients, so they must excel at providing excellent and friendly customer service, scheduling appointments, and accurately creating prior authorizations while managing various other administrative tasks. Ideally, they will have some experience with dental or medical billing. This role requires excellent attention to detail, good communication skills, and a friendly demeanor to ensure a welcoming environment for our patients. While this role is primarily to serve our veterans, this role will include being a general receptionist at our office. Looking for a team player to join our work family!! Duties Greet patients and visitors, providing them with necessary information and assistance. Schedule appointments and manage the clinic's calendar efficiently. Handle patient inquiries regarding services, insurance, and billing procedures. Maintain accurate patient records and documentation using Eaglesoft software. Process VA prior authorizations and insurance claims in compliance with clinic policies. Review documentation for accuracy and completeness before submission. Perform clerical duties such as filing, data entry, and maintaining office supplies. Collaborate with dental staff to ensure smooth operations within the clinic. Skills Proficiency in dental terminology to effectively communicate with patients and staff. Knowledge of medical/dental billing processes. Front Desk experience in a healthcare or dental office setting. Excellent patient service skills with a focus on creating a positive experience. Familiarity with office procedures and clerical tasks. Ability to review documentation meticulously for accuracy. Knowledge of Eaglesoft or similar dental practice management software is a plus. Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team as a Front Desk Receptionist/VA Billing Specialist and contribute to providing outstanding care in our dental clinic!