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Medical Receptionist
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Hoover Ear, Nose and Throat Associates
Hoover, AL (In Person)
$33,280 Salary, Full-Time
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Job Description
Medical Receptionist - Full-Time Hoover ENT Associates Hoover, AL Job Summary Hoover ENT Associates is seeking a friendly, professional, and detail-oriented Medical Receptionist to join our team. The Medical Receptionist serves as the first point of contact for patients and plays a vital role in delivering an exceptional patient experience. This position is responsible for managing front desk operations, scheduling appointments, verifying insurance information, and providing outstanding customer service in a busy medical office. Responsibilities Greet and check in patients in a courteous and professional manner Answer and direct incoming phone calls Schedule, reschedule, and confirm patient appointments Verify patient demographics, insurance coverage, and eligibility Collect copays, balances, and required documentation Maintain accurate patient records within the electronic medical record (EMR) Respond to patient inquiries and assist with office communications Coordinate referrals, authorizations, and medical records requests as needed Manage incoming and outgoing correspondence, including faxes and emails Maintain a clean, organized, and welcoming reception area Follow HIPAA guidelines and all office policies and procedures Assist with additional administrative duties as assigned Qualifications Required High school diploma or equivalent Minimum of one year of medical office, or receptionist experience Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and work efficiently in a busy healthcare environment Proficiency with computers and office equipment Professional appearance and demeanor Preferred Previous medical receptionist or healthcare front office experience Knowledge of medical terminology Experience with EMR/EHR systems Insurance verification and referral management experience Benefits Competitive pay based on experience Health insurance Dental insurance Paid time off (PTO) Paid holidays 401(k) with company match Why Join Hoover ENT Associates? At Hoover ENT Associates, we are committed to providing exceptional patient care while fostering a positive and supportive workplace culture. We value teamwork, professionalism, and compassionate service, and we are looking for a team member who shares those values.