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Front Desk / Medical Receptionist OB/GYN Office
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Lifespring Women's Healthcare
Bentonville, AR (In Person)
$36,680 Salary, Full-Time
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Job Description
Company Overview Lifespring Women's Healthcare is a dynamic OB/GYN practice dedicated to delivering exceptional women's health services. Our team of seven providers is committed to utilizing the latest techniques and technology to ensure high-quality, personalized care in a supportive environment. Job Overview We are seeking an energetic and detail-oriented Front Desk / Medical Receptionist to join our busy OB/GYN office. In this vital role, you will be the first point of contact for patients, managing appointments, patient intake, and medical records while providing outstanding customer service. Your expertise in medical administrative support and familiarity with EMR systems will help ensure smooth clinic operations and a positive patient experience. Responsibilities Greet patients warmly and efficiently manage patient check-in and check-out processes Schedule appointments using EMR (Electronic Medical Records) Verify insurance coverage, perform insurance verification, and handle billing procedures including medical collection tasks Maintain accurate medical records, review documentation, and ensure compliance with HIPAA regulations Answer multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly Assist with medical intake procedures, including collecting patient information and updating health histories Support office management tasks such as filing, data entry, and managing clinic supplies Experience Minimum of 1 year of medical office experience preferred (OB/GYN or women's health experience strongly preferred) Experience with electronic medical records (EMR) systems preferred (eClinicalWorks or similar systems a plus) Prior experience in a receptionist or front desk role in a healthcare setting required Knowledge of insurance verification, referrals, and basic billing processes preferred Excellent computer skills including Microsoft Office suite Ability to multitask and manage high call volume in a fast-paced environment Bilingual abilities are a bonus to better serve diverse patient populations Demonstrated customer service skills with a focus on patient care and office support High school diploma or equivalent required Dependable, punctual, and able to consistently work assigned schedule