Front Desk

Now Hiring:

Director of First Impressions (Front Desk) Join HealthCARE Express and be the reason a patient's day starts on the right foot. We're looking for dependable, upbeat, people-focused team members to join our Director of First Impressions (D.O.F.I.) team. This is much more than a front desk position. You are the first face, first voice, and first connection our patients have when they walk through the door. If you're naturally welcoming, stay organized under pressure, and know how to keep things moving while making people feel cared for, this could be a great fit. What You'll Do As a D.O.F.I., you'll help keep the clinic running smoothly while creating a positive patient experience from check-in to check-out. Daily responsibilities include welcoming patients, confirming and updating patient information, assisting with questions, answering incoming calls, and making sure clinic paperwork and forms stay stocked and organized. You'll also collect and process payments accurately, scan and maintain patient documentation, verify insurance information, and protect patient confidentiality in accordance with HIPAA guidelines. This role also includes helping resolve patient concerns quickly and professionally, communicating effectively with both patients and medical staff, and staying open to cross-training in other areas of the clinic. From time to time, you may be asked to jump in where needed to support the team and help move the clinic forward. Pay Starting at $15.00+ per hour depending on experience. Schedule Full-time 12-hour shifts Rotating Saturdays 30+ hours per week Benefits We offer a full benefits package, including health, dental, and vision insurance, life insurance, short-term disability, long-term disability, accident insurance, critical illness coverage, Benefit Time Off (BTO), and bereavement leave. What We're Looking For To be successful in this role, you should have strong communication skills, excellent customer service, attention to detail, and the ability to stay organized in a fast-paced clinic environment. Maintaining confidentiality and professionalism is essential. Basic computer knowledge and familiarity with clinic office workflows are also important. At HealthCARE Express, we believe in growing our people. We invest in personal development, leadership opportunities, and creating a workplace culture that's both hardworking and fun, yes, that includes monthly themed dress-up days. Who We Are HealthCARE Express is a growing healthcare organization with 16 urgent care clinics, a specialty clinic, and a medical billing department serving communities across Texas, Arkansas, Oklahoma, and Louisiana. If you're ready to be part of a fast-moving team where your role truly matters, we'd love to meet you. Front Desk 3.2 3.2 out of 5 stars 23150 Interstate 30 N, Bryant, AR 72022 From $15 an hour - Full-time Healthcare Express 80 reviews From $15 an hour -

Full-time Now Hiring:

Director of First Impressions (Front Desk) Join HealthCARE Express and be the reason a patient's day starts on the right foot. We're looking for dependable, upbeat, people-focused team members to join our Director of First Impressions (D.O.F.I.) team. This is much more than a front desk position. You are the first face, first voice, and first connection our patients have when they walk through the door. If you're naturally welcoming, stay organized under pressure, and know how to keep things moving while making people feel cared for, this could be a great fit. What You'll Do As a D.O.F.I., you'll help keep the clinic running smoothly while creating a positive patient experience from check-in to check-out. Daily responsibilities include welcoming patients, confirming and updating patient information, assisting with questions, answering incoming calls, and making sure clinic paperwork and forms stay stocked and organized. You'll also collect and process payments accurately, scan and maintain patient documentation, verify insurance information, and protect patient confidentiality in accordance with HIPAA guidelines. This role also includes helping resolve patient concerns quickly and professionally, communicating effectively with both patients and medical staff, and staying open to cross-training in other areas of the clinic. From time to time, you may be asked to jump in where needed to support the team and help move the clinic forward. Pay Starting at $15.00+ per hour depending on experience. Schedule Full-time 12-hour shifts Rotating Saturdays 30+ hours per week Benefits We offer a full benefits package, including health, dental, and vision insurance, life insurance, short-term disability, long-term disability, accident insurance, critical illness coverage, Benefit Time Off (BTO), and bereavement leave. What We're Looking For To be successful in this role, you should have strong communication skills, excellent customer service, attention to detail, and the ability to stay organized in a fast-paced clinic environment. Maintaining confidentiality and professionalism is essential. Basic computer knowledge and familiarity with clinic office workflows are also important. At HealthCARE Express, we believe in growing our people. We invest in personal development, leadership opportunities, and creating a workplace culture that's both hardworking and fun, yes, that includes monthly themed dress-up days. Who We Are HealthCARE Express is a growing healthcare organization with 16 urgent care clinics, a specialty clinic, and a medical billing department serving communities across Texas, Arkansas, Oklahoma, and Louisiana. If you're ready to be part of a fast-moving team where your role truly matters, we'd love to meet you.