Front Desk Receptionist / Orthodontic Treatment Coordinator

Join Our Team at Stellar Orthodontics! Stellar Orthodontics is seeking a motivated, people-focused professional to join our team in a growth-track role designed to advance into an Orthodontic Treatment Coordinator position. If you enjoy building relationships, guiding decisions, and helping people confidently move forward, this opportunity is for you. You will begin by mastering front office systems and patient communication. As you demonstrate strong communication skills, initiative, and leadership potential, you will be trained to transition into a Treatment Coordinator role focused on patient education, case acceptance, and financial presentation. This is ideal for candidates with backgrounds in: Sales Hospitality Client services Retail leadership High-touch customer experience roles About Us At Stellar Orthodontics, we deliver exceptional orthodontic and airway care in a warm and welcoming environment. We value every patient and are committed to making their experience easy, convenient, comfortable, and memorable. Our team culture focuses on collaboration, personal growth, professional development, and creating a supportive workplace - because we know that smiles always lead to more smiles. We believe in growing/promoting leaders from within and creating a workplace where motivated individuals can build meaningful careers.

Schedule Monday-Wednesday:

9am - 6:30pm

Select Fridays:

9am - 4pm No weekends Responsibilities Phase 1: Front Desk Responsibilities Greet patients and visitors with warmth and professionalism Answer phones, schedule appointments, and manage patient inquiries Provide information about services and office policies Verify insurance coverage Collect payments and issue receipts Maintain accurate documentation in the practice management system Support smooth daily front office operations Keep the reception area organized and welcoming Phase 2: Growth Into Treatment Coordinator Present orthodontic treatment plans with clarity and confidence Explain insurance benefits and financial options Guide patients and families through decision-making Build trust and long-term relationships Support case acceptance and practice growth Deliver a high-end, concierge-level patient experience This role requires confidence, empathy, professionalism, and the ability to influence with integrity. What We're Looking For We are seeking someone who: Is naturally persuasive and comfortable discussing finances Enjoys helping people make informed decisions Has previous sales or customer service experience (preferred) Communicates clearly and confidently in person and over the phone Able to multitask and stay organized in a fast-paced environment Is team-oriented with a positive, can-do attitude Is coachable and receptive to feedback Is dependable and punctual If you have a competitive edge, strong emotional intelligence, and love working with people, you will thrive in this role. Benefits Clear pathway to Treatment Coordinator advancement Comprehensive training and mentorship Professional development opportunities 401(k) with company matching Employee discounts Paid training and sick time Supportive, growth-focused team culture How to

Apply:

Please email your resume and a cover letter outlining why you would be a strong fit for the growth-focused, patient-consulting role to stellarorthohires@gmail.com . Selected candidates will be contacted regarding next steps. Please do not call the office regarding your application.

Pay:

$17.00 - $27.00 per hour

Benefits:

401(k) matching Employee discount Opportunities for advancement Paid sick time Retirement plan

Work Location:

In person