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Front Desk Medical Receptionist
Job
Confidential - to be discussed during interview
Peoria, AZ (In Person)
$41,600 Salary, Full-Time
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Job Description
Job Summary We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with electronic health record (EHR) systems, insurance verification, and a solid understanding of medical terminology and office procedures. The Medical Receptionist will support daily clinic operations, maintain accurate medical records, and uphold HIPAA compliance standards to protect patient confidentiality. Duties Greet patients warmly and handle check-in/check-out procedures using EMR systems Verify insurance coverage and perform insurance verification processes if necessary Schedule patient appointments efficiently utilizing medical scheduling software Collect payments such as co-payments and account balances Manage multi-line phone systems with professional phone etiquette and assist patients with inquiries Update demographic records while ensuring compliance with HIPAA regulations Provide exceptional patient service by addressing concerns promptly and courteously Perform administrative support functions to streamline clinic operations Skills Proficiency in EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, and other clinic management software Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), and insurance billing processes Experience with health information management and documentation review techniques Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing (including 10 key typing) Ability to handle multi-line phone systems with professionalism and courtesy Previous clinic or medical office experience is required Strong organizational skills with attention to detail in filing, record keeping, and administrative tasks Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times Exceptional customer service skills combined with effective communication abilities in person and over the phone Ability to multitask and function in a fast paced environment