Medical Receptionist

We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a busy healthcare setting. This long-term contract position is ideal for someone who creates a welcoming patient experience while keeping scheduling and intake processes organized and accurate. The person in this role will serve as a key point of contact for patients, providers, and office staff, helping the practice run smoothly each day.

Responsibilities:

• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process efficiently.
• Coordinate patient appointments, update calendars, and communicate scheduling changes with clarity and courtesy.
• Answer incoming calls, respond to routine front-office questions, and direct messages to the appropriate clinical or administrative staff.
• Maintain accurate patient information in office records and ensure registration details are complete and up to date.
• Support daily reception activities such as preparing forms, managing front-desk traffic, and assisting with general administrative tasks.
• Use basic medical terminology when communicating with staff and handling routine documentation related to patient visits.
• Help keep the reception area organized and presentable while protecting patient confidentiality in all interactions.