Job Description
Bilingual Medical Receptionist
SOUTHERN ARIZONA AIDS FOUNDATION - 4.0
Tucson, AZ Job Details Full-time $17.95 - $21.76 an hour 8 hours ago Qualifications Microsoft Word Spanish Microsoft Outlook English High school diploma or GED Driver's License Clinical information systems Full Job Description Scope of Work:
The Bilingual Medical Receptionist is an on-site position, responsible for supporting the organizational mission through professional administration of the SAAF Health Clinic front desk reporting to the Associate Director of Clinical Services. This is full-time, forty (40) hours per week Monday - Friday 8:00 am - 5:00 pm in the office, non-exempt position. Job Duties include but are not limited to: Functional Responsibilities:
Secures patient information and maintains patient confidence by completing and safeguarding medical records, keeping patient information confidential. Front desk duties such as, registering patients, checking patients in, checking patients out, verifying insurance information, scheduling, rescheduling, faxing, filing. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls. Referral tracking, faxing and scanning in patient documents. Obtain prior authorizations as needed for medications if needed. Corresponds to emails, phone calls and patient portal messages. Maintain neat work and waiting areas. Instruct/remind patients of appointment details. Ensuring patient demographics are up to date at every appointment. Assisting patients or callers with resource information. Maintaining paperwork at front desk. Additional duties as assigned. Minimum Qualifications:
High School Diploma or equivalent substitute and 2 years; combined education/experience as substitute for minimum experience. CPR/BLS certification required; TB test and proof of vaccination required. Bilingual (English/Spanish). Experience with EMR, MS Word, Excel, MS outlook. Ability to work within a team environment. Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF if not current). Must have access to reliable transportation, a valid Arizona driver's license, insurance and a driving record that will be supported by SAAF's liability insurance provider. Preferred Qualifications:
1-2 years of medical receptionist experience. Good verbal and written communication skills. Correct grammar, spelling skills, and legible writing. Knowledge of population management, patient re-engagement and accurate record keeping. Able to speak/write English clearly and make self-understood. Strong computer, problem solving and organizational skills. Working Conditions/Physical Demands:
Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing. Requires the ability to use standard office equipment such as scanners, computers, keyboards, phones, shredders, photocopiers, and filing cabinets. Requires travelling on occasion as needed between SAAF campuses and other locations. Physical Requirements:
This job is a sedentary job, as defined by the Social Security Administration, CFR. CFR 404.1567
Physical exertion requirements: (a) Sedentary work: Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally. Affirmative Action:
The Southern Arizona AIDS Foundation is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability. People who have used drugs, have performed sex work, people of color, women, members of the LGBTQ+ communities, those who have experienced housing insecurity, people who have received harm reduction services, and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply. Disclaimer:
This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.
