Scheduler and front desk coordinator for dental office
Job
Advanced Dentistry of Alhambra
Alhambra, CA (In Person)
$49,920 Salary, Full-Time
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Job Description
This is a multi-specialty dental practice and offers a full-time scheduling front desk coordinator position. We are looking for an enthusiastic and motivated person to join our team. This position would be great for somebody that enjoys interacting with people and is seeking a position with room for advancement. The person will be responsible for answering the phone and maintaining appointments schedule for our patients. Dental experience is not required but the applicant must be computer savvy. This is not just a front desk role
- it is a chance to build a career.
Job duties will include:
- Scheduling patient appointments and maintaining a full appointment book.
- Following up on patients that are overdue for their prophylaxis.
- Confirm upcoming patient appointments.
- Following up on canceled/no shows appointments.
- Maintain good customer service: acknowledge every patient that enters the office, smile, greet and check patients upon arrival.
- Enter patient data in the computer and prepare new patients' records.
- Check and correct patient personal information on record: email, phone number, and address
- Accurately verified dental insurances and benefits that come with the plan.
- Answering multiple phone lines.
- Dismiss patients with a smile and make sure the patient leaves happy.
- Maintaining the appearance of the lobby area
- Managing the patient referral program
- Managing patient reputation and Facebook posts
- Managing patient reactivation program
- Assisting the Office Manager in the execution of marketing and PR campaigns Our office is open Monday through Friday, 9 am to 6 pm.
Pay:
$22.00- $26.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insuranceWork Location:
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