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Dental Front Office
Job
Burbank, CA
Burbank, CA (In Person)
$57,200 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and organized Dental Front Office Specialist to join our vibrant dental practice. In this role, you will be the welcoming face of our clinic, responsible for managing patient interactions, scheduling appointments, verifying insurance, BILLING (a must) and ensuring smooth administrative operations. Your energetic approach and attention to detail will help create a positive experience for every patient while supporting the clinical team with essential administrative tasks. This paid position offers an exciting opportunity to be a vital part of a patient-centered dental environment where efficiency and exceptional service are prioritized. Responsibilities Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression. Schedule appointments efficiently using dental practice management software such as Open Dental , coordinating with clinical staff to optimize daily workflow. Verify insurance coverage and benefits Collect payments, process Dental collections, and manage billing procedures in compliance with HIPAA regulations and DENTAL coding standards. Maintain accurate patient records by reviewing documentation for completeness and correctness while adhering to health information management protocols. Handle multi-line phone systems with professionalism, practicing excellent phone etiquette while managing appointment scheduling and patient inquiries. Assist with insurance verification, intake procedures, and medical administrative support to streamline clinic operations. Requirements Proven experience in a dental front office setting, with familiarity using dental software such as Open Dental preferred. Strong knowledge of medical billing, coding (ICD-10/ICD-9), insurance verification, and documentation review processes. Proficiency in EMR systems like Open Dental. Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing). Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities. Ability to handle sensitive patient information in compliance with HIPAA standards; bilingual skills are a plus. Strong organizational skills with clerical experience in office management or medical records filing. Knowledge of dental terminology and clinic experience is preferred. Join us to be part of a lively team dedicated to delivering top-tier dental care while fostering a welcoming environment for our patients!