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Medical Front Office Specialist

Job

Robert Half

Carmel-by-the-Sea, CA (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/19/2026

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Job Description

We are seeking a highly organized and patient-focused Medical Front Office Specialist to join our healthcare team in Carmel, Indiana. In this role, you will be the first point of contact for patients, providing excellent customer service while supporting daily front office operations. The ideal candidate is detail-oriented, professional and comfortable working in a fast-paced medical environment.
Hours:
Monday 12:30p
  • 5:30pTuesday 8:00a
  • 5:30pWednesday 8:00a
  • 5:30pThursday 7:30a
  • 5:30pFriday 7:30
  • 4:30p
Key Responsibilities:
Greet patients and visitors in a courteous and professional mannerAnswer and direct incoming phone callsSchedule, confirm and reschedule patient appointmentsVerify insurance information and collect copays or other paymentsMaintain accurate patient records and update demographic informationManage patient check-in and check-out processesRespond to patient inquiries regarding appointments, forms and office proceduresSupport medical staff with administrative tasks as neededEnsure the front desk and reception area remain organized and welcomingMaintain confidentiality and comply with HIPAA and office policies