Dental Front Office Administrator

Dental Front Desk Location:

West Covina Do you enjoy helping others and creating a welcoming experience? Our dental office is looking for a Front Desk / Treatment Coordinator to join our team. This role is the first point of contact for our patients and plays a key part in ensuring their visit runs smoothly. From checking patients in and out, handling billing, and verifying insurance, to discussing treatment plans, you'll help our patients feel informed and cared for. If you're organized, friendly, and love working with people, we'd love to meet you! About Man Dental At Man Dental, we're committed to providing excellent care in a positive and welcoming environment. Our team values growth, teamwork, and making every patient feel comfortable and informed.

Compensation:

$18-$22 Apply Now! If you're ready to join a supportive team and grow in your dental career, please send your resume today.

Compensation:

$18 - $22 hourly

Responsibilities:

Customer Service:

Greet patients and visitors with a warm, welcoming attitude

Scheduling:

Book, confirm, and re-book appointments

Check-In/Check-Out:

Ensure smooth patient flow by handling arrivals and departures

Patient Records:

Maintain accurate and confidential patient information

Payments & Billing:

Collect payments, post transactions, and assist with billing inquiries

Insurance:

Verify dental insurance (PPO/Medical), update records, and explain coverage to patients

Treatment Coordination:

Present treatment plans, explain the importance of procedures, and review financial options with patients

Administrative Tasks:

Answer phones, handle mail and deliveries, data entry, filing, and other front desk support

Qualifications:

Bilingual in Mandarin and English preferred High school diploma, G.E.D., or equivalent required Strong computer skills; knowledge of Microsoft Office and dental software a plus 1+ year of experience in a dental front office, medical front desk, or customer service role preferred Sales or case presentation experience preferred (comfortable discussing treatment options and financials with patients) Excellent communication, organizational, and multitasking skills Ability to handle phone calls and occasional high-pressure situations with professionalism About Company Why Join Us? At our practice, we recognize that our success depends on the talent, professionalism, and dedication of our team. When you join us, you become part of a work culture that values:

Professional Development :

We invest in your growth with access to ongoing training, CE support, and mentorship opportunities.

Team Collaboration :

You'll work alongside experienced professionals who support and respect each other in a positive, cooperative environment.

Patient-Centered Care :

Our approach emphasizes quality over quantity, and our patients appreciate the thoughtful, attentive care we provide.

Stability & Opportunity :

As a growing and respected dental practice, we offer long-term stability and the potential to advance your career within our organization.