dental receptionists/ treatment coordinator

Job Overview We are seeking a dynamic and detail-oriented Dental Receptionist/Treatment Coordinator to join our vibrant dental team. In this role, you will be the welcoming face of our practice, managing patient interactions from scheduling appointments to coordinating treatment plans. Your energetic approach and exceptional organizational skills will ensure a smooth patient experience while supporting the clinical team with administrative tasks. This position offers an exciting opportunity to contribute to patient care excellence in a fast-paced, friendly environment. Duties Greet patients warmly and professionally, creating a positive first impression and ensuring excellent patient service. Schedule appointments efficiently using dental practice management software. Must have minimum 1 year of insurance experience, Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes. Collect payments, process medical billing, and manage accounts receivable through medical collection procedures while maintaining HIPAA compliance. Review and update patient records accurately within Electronic Health Record (EHR) systems such as eClinicalWorks or other EMR platforms. Assist patients with intake forms, explain treatment plans, and coordinate follow-up care while providing clear communication about procedures and financial options. Manage documentation review, CPT coding, ICD-9/10 coding, and medical terminology to ensure precise recordkeeping and billing accuracy. Support front desk operations by handling phone etiquette, filing medical records, and maintaining organized office files. Collaborate with clinical staff to facilitate seamless clinic flow and ensure all patient information is accurately documented for quality care delivery. Qualifications Proven experience as a dental receptionist or treatment coordinator within a dental or medical office environment. Excellent computer skills including proficiency in Microsoft Office suite; typing speed of at least 10-key for efficient data entry. Exceptional customer service skills with the ability to communicate effectively via multi-line phone systems and in person. Ability to verify insurance benefits accurately and handle medical billing processes confidently. Bilingual abilities are a plus to serve diverse patient populations effectively. Strong organizational skills with attention to detail in documentation review and office management tasks. Knowledge of HIPAA regulations to ensure patient confidentiality and compliance at all times. Join us in delivering outstanding dental care by providing exceptional administrative support that keeps our practice running smoothly! We value energetic professionals who thrive on making a difference in patients' lives through efficient office management and compassionate service.

Pay:

$23.00 - $25.00 per hour

Benefits:

Paid time off

Work Location:

In person