Medical Receptionist

Overview Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, and ensure smooth clinic operations. Your proactive attitude and excellent communication skills will help create a welcoming environment while maintaining high standards of confidentiality and professionalism. This paid position offers an exciting opportunity to develop your career in medical administrative support within a fast-paced healthcare setting. Duties Greet patients and visitors warmly, ensuring a positive first impression and providing exceptional patient service. Schedule appointments efficiently using electronic health record (EHR) systems such as Practice fusion or similar. Verify insurance coverage, perform insurance verification, and handle billing processes including medical collection and medical billing tasks. Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages. Maintain accurate medical records by filing, updating, and reviewing documentation in compliance with HIPAA regulations. Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems). Support clinic operations by managing front desk activities, including appointment confirmations, patient check-in/out, and handling inquiries with excellent customer service skills. Qualifications Prior experience in a medical office or healthcare environment with clinic experience preferred. Proficiency in EMR systems such as Epic, Meditech, eClinicalWorks, or Practice Fusion is highly desirable. Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures. Familiarity with insurance verification processes and Medicare guidelines. Excellent computer skills; typing speed of at least 10-key for efficient documentation review. Ability to handle sensitive information confidentially in accordance with HIPAA standards. Bilingual abilities are a plus to serve diverse patient populations effectively. Strong organizational skills with clerical experience in office management or medical records management preferred. Outstanding communication skills with professional phone etiquette and customer service orientation. Join us to be part of a dedicated team committed to delivering exceptional care through efficient administrative support! This role offers the chance to grow your skills in a supportive environment while making a meaningful difference in patients' lives.

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Paid time off Application Question(s): How long have you previously worked as medical receptionist? Have you worked in a primary care setting? If yes, for how long? How far is your commute to zip code 92832? Do you have experience in medical coding? medical billing? Do you any phlebotomy experience?

Location:

Fullerton, CA 92832 (Preferred)

Work Location:

In person