Medical Front Desk

Front Office Receptionist /

Administrative Assistant Schedule:

Monday-Friday, 7:30 AM-4:30 PM (occasional weekend rotation approximately once every 2 months) We are seeking a polished, professional, and personable Front Office Receptionist to join our growing fertility practice. The ideal candidate is organized, attentive, patient-focused, and thrives in a fast-paced medical office environment. While previous medical front desk experience is preferred, we are open to candidates with strong customer service skills and a professional presence.

Key Responsibilities:

Greet and check in patients while providing exceptional customer service Answer and route incoming phone calls to providers and clinical staff Collect co-pays and assist with insurance verification Print daily schedules, scan documents, sort faxes, and maintain patient records in the EMR Support office operations through administrative and clerical tasks Restock supplies and help maintain a clean, welcoming office environment Assist with patient flow, scheduling support, and general front office coordination Manage patient documentation and ensure accurate record keeping

Qualifications:

2+ years of medical office front desk experience preferred Strong communication and interpersonal skills Professional, friendly, and team-oriented demeanor Detail-oriented with the ability to multitask in a busy environment Experience with insurance verification is a plus Experience with EMR systems preferred (EnableIVF experience is a plus) Why Join Us? Supportive, family-oriented team with low turnover Collaborative work environment where everyone pitches in Convenient office location at The Intersect On-site gym access Opportunity to make a meaningful impact on the patient experience

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.