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Medical Receptionist
Job
Robert Half
Laguna Niguel, CA (In Person)
Part-Time
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Job Description
We are looking for a Medical Receptionist to join a patient-focused healthcare office in California. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming front-office experience while supporting scheduling, billing, and daily administrative operations. The person in this role will serve as a key point of contact for patients, providers, and insurance representatives, helping the office run efficiently and effectively.
PART TIME HOURS
Tues, Thurs, Fri 9:00 - 5:00- 30-min lunch
Responsibilities:
- Welcome patients and guests warmly, creating a welcoming and positive first impression at the front desk.
- Coordinate appointment calendars by arranging, adjusting, and confirming visits while helping maintain efficient provider schedules.
- Manage patient check-in and check-out activities, including reviewing visit details and ensuring required information is completed.
- Update demographic and account information in the practice management system to keep records accurate and current.
- Collect patient financial responsibility such as copays, deductibles, and outstanding balances, and support daily payment processing.
- Review coverage details before visits, secure needed referrals or authorizations, and communicate with insurers when additional information is required.
- Prepare, submit, and track insurance claims, then research and resolve unpaid, denied, or rejected items in a timely manner.
- Maintain organized documentation by scanning, filing, and safeguarding patient charts, medical records, and insurance paperwork in compliance with privacy standards.
- Assist with front office administration by answering billing questions, supporting provider forms, ordering supplies, and balancing end-of-day receipts and deposit records.
- Encourage patient follow-up by managing recall outreach and supporting collection efforts related to past-due balances.