Part Time Orthodontic Receptionist

We are seeking a friendly, dynamic, and detail-oriented Orthodontic Treatment Coordinator/Receptionist to join our small team one day per week (Fridays) at our Loma Linda and Big Bear locations. In this role, you will serve as both the welcoming face of the front office and a key guide through the patient journey—ensuring a smooth, positive experience from initial consultation through their final visit. The ideal candidate enjoys connecting with patients, delivers exceptional customer service, presents treatment plans with confidence, and keeps operations running efficiently. Duties Greet patients warmly, verify appointments, and assist with check-in and check-out procedures using Dolphin practice management software Schedule appointments accurately, manage cancellations, and coordinate follow-up visits Verify insurance coverage, process payments Maintain organized patient records Answer phone with professional phone etiquette, addressing patient inquiries Present orthodontic treatment plans, fees, and financing options clearly and confidently

Qualifications:

Previous experience in orthodontics front office required Strong communication and interpersonal skills Confidence discussing financial options and closing case acceptance Highly organized with attention to detail Positive, professional, and patient-focused attitude. RDA experience is a plus

NOTE :

We are a satellite office working out of two locations. Our team works in Loma Linda on the 2nd and 4th Fridays of the month and Big Bear City on the 1st and 3rd Fridays of the month. We typically have 5th Fridays off. Dr. carpools the team up on Big Bear days from the Loma Linda location. In office hours are based on the schedule but are typically 8am-5:15PM.

Pay:

$23.00 - $25.00 per hour Expected hours: 8.0 per week Application Question(s): This position requires in office presence on Fridays. Are you reliably available on Fridays between 7:45am-5:15pm? This position will require 2 days in Loma Linda and 2 days in Big Bear City per month. Are you comfortable being driven (carpool with the team) by the doctor from the meet up point at Loma Linda location to the Big Bear location? If we think you'll be a good fit for the team, what may be some days/times for a brief phone interview to answer each other's questions?

Experience:

orthdontic front office: 1 year (Preferred) Ability to

Commute:

Loma Linda, CA 92354 (Required)

Work Location:

In person