Medical Receptionist

Medical Receptionist Los Altos Optometric Group | Pacific Eye Care Optometry Los Altos, CA Job Details Full-time $21 - $25 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Career development plan Vision insurance 401(k) matching Qualifications High school diploma or GED Electronic health record (EHR) management for billing and coding Attention to detail Health record tracking Organizational skills Computer skills

Full Job Description Position Title:

Medical Receptionist /

Optometric Medical Billing Coordinator Location:

Los Altos Optometric Group |

Pacific Eye Care Optometry Employment Type:

Full-Time (32-40 hours/week) About Us We are a patient-focused optometry practice dedicated to providing exceptional vision and medical eye care. We are seeking a highly organized and patient-service-oriented Medical Receptionist with experience in optometry and medical billing to join our growing team. Position Summary The Medical Receptionist / Medical Billing Coordinator serves as the first point of contact for patients while also supporting insurance verification, medical billing, coding, and claims management. The ideal candidate is friendly, detail-oriented, and experienced with both front-office operations and optometric medical billing. Key Responsibilities Patient Reception & Scheduling Greet and check in patients professionally and courteously Answer incoming phone calls and assist with appointment scheduling Confirm appointments and manage patient recalls Verify patient demographics and insurance information Collect copays, balances, and payments Insurance & Billing Verify eligibility and benefits for vision and medical insurance plans Obtain referrals and prior authorizations as needed Submit and track medical claims accurately and timely Review and resolve claim denials and rejections Post insurance payments and patient payments Assist with patient billing questions and account balances Ensure compliance with insurance and HIPAA regulations Optometric Medical Coding Understand ICD-10 diagnosis coding and ophthalmic/optometric CPT coding Assist providers with documentation requirements for medical visits Support billing for diagnostic testing including OCT, visual fields, fundus photography, and other ancillary testing Maintain accurate patient records within the electronic health record system Qualifications Required High school diploma or equivalent Minimum 1 year of medical reception or healthcare office experience Strong customer service and communication skills Proficiency with computers and electronic health records Excellent organizational skills and attention to detail Preferred Experience working in an optometry or ophthalmology practice Knowledge of vision plans (VSP, EyeMed, Tricare) Knowledge of medical insurance billing and claim submission (Medicare, UHC, BC) Familiarity with CPT, ICD-10, and medical coding Experience with insurance verification and authorizations Skills & Attributes Friendly, professional, and compassionate demeanor Strong multitasking abilities in a fast-paced environment Ability to work independently and as part of a team Strong problem-solving and follow-up skills Commitment to excellent patient care Benefits Competitive hourly pay: $21-$25/hour (based on experience) Paid time off and holidays Employee vision benefits Retirement plan opportunities Professional development and training

To Apply:

Please submit your resume and a brief cover letter outlining your experience with optometric patient care, insurance verification, and medical billing.

Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) matching Health insurance Paid time off

Work Location:

In person