Medical Receptionist

Description We are looking for a bilingual Medical Receptionist to join our team in Monterey, California. This is a Contract to permanent position offering a dynamic opportunity to work in a healthcare environment and provide exceptional administrative support. The ideal candidate will play a vital role in ensuring smooth front office operations and delivering a positive experience for patients.

Responsibilities:

• Greet and check in patients, ensuring all necessary forms and documentation are completed accurately.
• Schedule and manage patient appointments using EMR systems, ensuring efficient time management.
• Handle incoming calls, provide information, and route inquiries to the appropriate staff members.
• Maintain and update patient records in compliance with healthcare regulations and privacy standards.
• Assist with insurance verification and billing processes to streamline administrative workflows.
• Communicate effectively with patients and staff, including providing bilingual support in Spanish.
• Ensure the front office area is organized and welcoming for patients and visitors.
• Collaborate with medical staff to support daily operations and resolve any scheduling conflicts.
• Adhere to healthcare protocols and maintain confidentiality at all times. Requirements
• Minimum of 2 years of administrative experience in a healthcare setting.
• Proficiency in using EMR systems and scheduling software.
• Bilingual in Spanish and English, with excellent communication skills in both languages.
• Familiarity with medical terminology and front office operations.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Demonstrated ability to provide outstanding customer service and maintain professionalism.
• Availability to wear scrubs provided by the employer as part of the dress code.
• Certified in Epic or other relevant EMR systems is highly preferred.

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