Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Referral Coordinator
Job
Robert Half
Oakland, CA (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
We are looking for a Referral Coordinator to support a busy healthcare team in Oakland, California. This Long-term Contract position is ideal for someone who understands referral workflows, communicates effectively with patients and providers, and can keep documentation organized in a fast-paced setting. The role requires strong front office capability, working knowledge of medical terminology, and at least 1 year of relevant experience in insurance referral coordination.
Responsibilities:
- Coordinate incoming and outgoing referral requests by gathering required clinical and insurance information and routing cases to the appropriate providers or departments.
- Verify coverage details, authorization needs, and referral eligibility to help ensure timely access to care and reduce processing delays.
- Communicate with patients, physicians, specialists, and insurance representatives to provide updates, obtain missing documentation, and resolve referral-related issues.
- Maintain accurate records within designated systems, ensuring referral status, approvals, denials, and follow-up actions are documented clearly.
- Support front office operations by assisting with scheduling-related coordination, patient inquiries, and general administrative tasks connected to referral activity.
- Monitor outstanding requests and follow up proactively to keep cases moving and meet service expectations.
- Review referral documentation for completeness and escalate complex cases or payer concerns when additional guidance is needed.