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Medical Front Desk Specialist
Job
Robert Half
Palo Alto, CA (In Person)
Full-Time
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Job Description
Job SummaryWe are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA.ResponsibilitiesAnswer high-volume inbound calls and assist patients with scheduling appointmentsCheck patients in and out for appointmentsVerify insurance information and update patient demographicsMaintain accurate patient records in the electronic medical record (EMR) systemProvide patients with information regarding appointments, referrals, and office policiesCoordinate schedules for providers and ensure efficient patient flowHandle front desk administrative duties including scanning, filing, faxing, and data entryMaintain HIPAA compliance and patient confidentiality at all timesDeliver professional and compassionate customer service to patients, families, and staff