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Front Desk Medical Receptionist
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REDDING HEART CARE
Redding, CA (In Person)
$40,560 Salary, Full-Time
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Job Description
Job Summary We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires excellent communication skills, attention to detail, and a strong ability to manage multiple tasks in a fast-paced environment. We are looking for someone with a minimum of 1 year in a medical setting. Must be familiar with electronic medical records and fluent in computers, word, excel, ect. We work out of E clinical works, experience in this EMR will receive priority, please notify us in your interview. Duties Greet and assist patients and visitors in a friendly and professional manner. Manage incoming calls with proper phone etiquette, directing calls to appropriate staff as necessary. Schedule appointments and maintain an organized calendar for medical staff. Handle patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed. Maintain patient records with accuracy, adhering to health information management standards. Utilize medical office management systems, including Epic, for patient data entry and retrieval. Perform basic medical coding as needed for insurance purposes. Assist with administrative tasks such as filing, data entry, and managing correspondence. Ensure the front desk area is tidy and welcoming at all times. Experience Proven experience in customer service roles, preferably in a medical or healthcare setting. Familiarity with medical office management practices and health information systems is highly desirable. Proficiency in phone etiquette and communication skills. Experience with 10 key typing for efficient data entry is a plus. Knowledge of medical coding principles is beneficial but not required. Strong organizational skills with the ability to multitask effectively in a busy environment. If you are passionate about providing excellent service and thrive in a dynamic workplace, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist. We are a small team but strive for perfection. We are big on team work. Join our Team.